Privacy Policy – bet665 Pakistan Online Gaming Platform

1. Overview and Scope

This Privacy Policy applies to all personal data collected and processed by bet665 ("the Platform", "we", "us" or "our") in connection with the operation of the bet665 website at bet665.fun. It covers data collected when you register an account, make a PKR deposit or withdrawal, place a bet on cricket, PSL matches or casino games, use the live casino or slots sections, or contact our support team.

By registering and using the bet665 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here. This Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy.

We take privacy seriously because we understand that Pakistani users entrust us with sensitive financial and personal information when they deposit PKR via JazzCash, Easypaisa or bank transfer. That trust is not taken lightly and the security measures we apply to your data reflect that.

2. What Personal Data We Collect

We collect only the data that is necessary to operate the platform, verify your identity, process PKR transactions and comply with applicable obligations. The categories of data we collect include:

Registration and Identity Data

• Full name as it appears on your national identity document (CNIC or passport).
• Date of birth — collected to confirm you meet the 18+ age requirement.
• Email address and phone number used for account communication and two-factor authentication.
• Username and encrypted password.
• Residential address for identity verification and anti-fraud purposes.

Identity Verification (KYC) Documents

• Copy of CNIC, passport or other government-issued photo identification.
• Proof of address documents such as a utility bill or bank statement.
• Confirmation of ownership of your JazzCash, Easypaisa or bank account where required for withdrawal processing.

Financial and Transaction Data

• PKR deposit amounts, payment method used (JazzCash, Easypaisa, Raast, bank transfer, card) and transaction timestamps.
• Withdrawal amounts, destination payment method and processing status.
• Betting history — stake amounts, odds, game selections, wins and losses across sports betting, live casino and slots.
• Bonus claims, wagering progress and VIP point accumulation.

Technical and Usage Data

• IP address, device type, browser type and operating system.
• Session duration, pages visited and features used within the platform.
• Cookie identifiers and mobile device identifiers where applicable.
• Geolocation data at account level (country/region — not real-time GPS tracking).

Communication Data

• Content of support messages you send to bet665 via email or chat.
• Records of support interactions for quality assurance and dispute resolution purposes.

3. How We Use Your Personal Data

The data we collect is used for specific, defined purposes. We do not use your data for purposes beyond what is described here without your separate consent.

Where we rely on your consent for a particular use — such as sending promotional messages about new cricket betting markets or bonus offers — you can withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support.

4. PKR Payment Data and Financial Information

All PKR transactions on bet665 are processed through third-party payment providers including JazzCash, Easypaisa and Raast. When you make a deposit or request a withdrawal, your payment details are transmitted directly to the relevant payment provider using encrypted connections. bet665 does not store full payment credentials such as card numbers or mobile wallet PINs on our servers.

We do retain transaction records — deposit amounts, withdrawal amounts, timestamps and payment method types — as part of your account history. This data is used for reconciling your PKR balance, resolving disputes and meeting financial record-keeping obligations. These records are retained for a period of at least five years from the date of the transaction.

Payment data is never sold to third parties or shared with advertisers. It is shared with our payment processing partners only to the extent necessary to complete a transaction you have initiated.

5. Data Sharing and Third Parties

bet665 does not sell, rent or trade your personal data. We share data only in the following limited circumstances:

Payment Processors

Your payment transaction details are shared with JazzCash, Easypaisa, Raast and other payment partners only to the extent required to process a PKR deposit or withdrawal you have initiated. These providers operate under their own privacy policies and security standards.

Identity Verification Providers

KYC verification may involve sharing your identity documents with third-party verification service providers. These providers are contractually bound to use your data only for identity verification purposes and not to retain it beyond the period required to complete verification.

Game Software Providers

The slots and live casino games on bet665 are powered by third-party game studios. These providers may receive a session token and basic account identifiers to enable gameplay. They do not receive your full profile, payment history or CNIC data.

Legal and Regulatory Obligations

We may disclose personal data if required to do so by a valid legal process, court order or other binding obligation under applicable law. We will notify you of such a disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition or sale of the platform, your data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy policy applicable to your data after the transfer.

6. Cookies and Tracking Technologies

bet665 uses cookies and similar tracking technologies to operate the platform, remember your session, personalise your experience and monitor platform performance. The cookies we use fall into the following categories:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings and the last game section you visited. These improve your experience but are not strictly necessary.
• Analytics Cookies: Collect anonymised data about how members use the platform — which pages are visited most, where sessions end and how long typical sessions last. This helps us improve the platform for Pakistani users. No personally identifying information is included in analytics data.
• Performance Cookies: Monitor platform load times and technical errors to help our engineering team identify and resolve issues quickly, particularly on mobile connections common in Pakistan.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging into your account. Most mobile browsers on Android and iOS allow you to clear or manage cookies through the browser privacy settings menu.

7. Data Retention

We retain your personal data for as long as your bet665 account is active and for a defined period after account closure. The retention periods we apply are as follows:

• Account and identity data: Retained for the duration of your account plus a minimum of five years after account closure, to meet financial record-keeping obligations and support dispute resolution.
• Transaction and betting history: Retained for a minimum of five years from the date of each transaction.
• KYC verification documents: Retained for the duration required by applicable identity verification and anti-money laundering obligations, typically five years from the date of verification.
• Support communications: Retained for three years from the date of each interaction, to support dispute resolution and quality assurance.
• Technical and usage data: Anonymised and aggregated after 13 months. Individual session logs are not retained beyond 90 days unless required for an ongoing investigation.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual.

8. How We Protect Your Data

bet665 applies industry-standard technical and organisational security measures to protect your personal data and PKR transaction information from unauthorised access, disclosure, alteration or destruction. Key security measures include:

• Encryption in transit: All data transmitted between your browser or mobile device and the bet665 platform is encrypted using TLS (Transport Layer Security). This applies to login sessions, deposit flows and all account data exchanges.
• Encryption at rest: Sensitive data stored on bet665 servers — including identity verification documents and financial records — is encrypted at rest using AES-256 encryption.
• Password security: Passwords are never stored in plain text. They are hashed using a strong one-way algorithm so that even internal staff cannot read your password.
• Access controls: Access to member data is restricted to staff with a legitimate operational need. All internal access is logged and regularly audited.
• Two-factor authentication: Members are encouraged to enable two-factor authentication (2FA) on their accounts to add an additional layer of protection beyond their password.
• Fraud monitoring: Our systems continuously monitor for unusual account activity, including login attempts from new devices, atypical deposit patterns and withdrawal requests that do not match verified account details.

While we apply strong security measures, no system can guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify affected members promptly and take immediate remediation steps.

9. Your Privacy Rights

As a bet665 member, you have a number of rights in relation to the personal data we hold about you. These rights can be exercised by contacting the support team at [email protected].

Right of Access

You can request a copy of the personal data we hold about you, including your account details, transaction history and any KYC documents on file. We will respond to access requests within 30 days of receipt.

Right to Correction

If any of the personal data we hold about you is inaccurate or out of date — for example, a change of address or a phone number — you can request that we update it. Some corrections may require supporting documentation where they affect KYC-verified information.

Right to Deletion

You can request deletion of your personal data. Note that this right is subject to limitations where we are required to retain data to meet financial record-keeping or legal obligations. In such cases we will explain what data must be retained and for how long.

Right to Restrict Processing

You can request that we limit how we use your data in certain circumstances — for example, while a correction request is being reviewed.

Right to Object

You can object to our use of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interest where you feel your individual circumstances warrant it. We will review all objections and respond within a reasonable timeframe.

Right to Withdraw Consent

Where processing is based on your consent — such as receiving promotional emails about new PSL betting markets or bonus offers — you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

10. Minors and Under-18 Protection

The bet665 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, we will suspend the account immediately, delete the personal data associated with it as far as permissible, and void any transactions made through that account.

Parents and guardians who believe a minor may have accessed or registered on the bet665 platform should contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

11. Updates to This Privacy Policy

bet665 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered members via their registered email address.

Continued use of the bet665 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. We recommend reviewing this page periodically — particularly before making a new deposit or submitting any personal documents for KYC verification.

12. Privacy Contact and Complaints

For any questions, concerns or requests relating to this Privacy Policy or the personal data we hold about you, please contact the bet665 privacy team:

If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter through appropriate legal channels in your jurisdiction. bet665 does not claim any government licensing, regulatory approval or official endorsement, and we make no representation regarding the applicability of specific data protection legislation to your individual circumstances. We encourage members to seek independent legal advice if they have unresolved concerns about their data rights.